OMG.
My Highest rating that I offer is: “Super clean and consistent to the point that it looks like a single, Jedi- skilled installer did the entire course”. This level of quality is an absolute pleasure to assess.
The consistency of quality and detail is astounding. Documentation is the best I have ever seen. The employees all work under a “Shared mental model” and seem to enjoy competing for the award of best work. The tool trailer was by itself an indication of the professionalism and preparation of this company. I have never seen anyone label their trees (this is brilliant in itself.) Cables that will rub from expected use are all wrapped with rope or a super clever routed board that ensures the cable will never cut into the deck. I need to stop here. Too many cool things that I thought, “why did I never think of that”. Bottom line, getting it done right and clean was obviously the goal of each person to work on this design.
My co-inspector Guy and I were each smiling the entire time on this Bonsai course. We actually did both routes twice, initially to ensure we did not miss anything but the routes were really fun as well. We managed to find a few things for remediation and almost immediately a worker corrected the item. Enthusiastic and rapid response. No push back. Just a sense of pride in ensuring the quality and safety. I’m sad we are done so quickly at YMCA EPC.
Bonsai are Jedi!!!!! Overall, this probably is the most professional, well designed, amazingly installed and actually fun tree course I have even had the pleasure of seeing, inspecting and enjoying. We are looking forward to inspecting another soon!
~Tom Leahy
Leahy & Associates, Inc.
“The Bonsai Team has rock star status on the ADTRAN campus!! The ADTRAN zip line is EPIC but the Bonsai Team was what truly made our 30th celebration beyond legendary. True professionals in every sense and they went above and beyond to create a world class experience. I researched you so I knew you were the best but I didn’t know that the team would completely blow away my ridiculously high expectations. Congratulations on building a world class team that loves what they do and their stoke is wonderfully infectious! You guys Rock!”
~Gary Bolton
Vice President Global Marketing – ADTRAN
“Bonsai did it all for us. From construction to maintenance, and from inspection to training, they really paid attention to details and knocked it out of the park. Every time I zip our course I feel like a ‘Tree Whisperer’ made his signature within our forest.”
~Doug Proctor
Co-Founder and CFO – Adventures West Virginia
“What made the difference for us in choosing BD as our design/build partner was their focus and understanding of the guest experience. We’ve been in the nature experience business for twenty years and Bonsai Design gets it. They don’t just build facilities, they create compelling visitor experiences.”
~Rob Pacheco
President and Co-Founder – Hawaii Forest & Trail, Kona Hawaii
“I’ve really enjoyed working with everyone at Bonsai and have to say you all are the best contractor I’ve ever worked with. Everyone there has been great…from Thaddeus’s visioning and positive energy to you Chris and Cory’s support and patience with permitting, to Shanin’s design work, Mitch and Clarissa…the great construction crew…everyone (and hope I haven’t left anyone out!) professional, helpful, clear communications and really nice. Very much appreciated by me and all the staff here! You’ve got a great thing going on!”
~Carl Beal
Center Manager – Randall Davey Audubon Center and Sanctuary, Santa Fe, NM
“Bonsai is extremely creative aesthetically and mechanically. Their high quality method of building allows for sustainable growth and health of the trees, and it blends well with the natural environment. We’ve seen many people come away with a new appreciation for the Redwood and riparian ecosystem. Families have new positive memories to look back on. Kids and parents are getting closer and experiencing this awesome journey.”
~Sean McFeely
Director of Operations Mount Herman Christian Camp & Conference Center